The firm that answers first
usually signs the client.
Prospective clients call three firms and hire the one that responds. If inquiries sit in a voicemail box overnight or a shared inbox all weekend, you're paying for marketing and handing the case to whoever picked up. We build intake systems that answer every inquiry in minutes, qualify it against your case criteria, and put it on the right attorney's calendar.
Slow intake is a silent referral program for your competitors.
The inquiry comes in Friday at 6pm. Someone sees it Monday at 9. By then the prospective client has talked to two other firms and signed with one of them. Nobody at your firm did anything wrong, and the case is still gone. Intake speed isn't a client-service nicety. It decides which marketing dollars turn into signed matters and which ones you spent for someone else's benefit.
The questions managing partners ask first.
Does the AI give legal advice?
No. The intake system collects facts, qualifies against criteria your attorneys define, and schedules consultations. It is built to route substantive questions to your lawyers, not answer them. Legal judgment stays with credentialed attorneys.
How is confidentiality handled?
Intake data stays in your systems, model API calls run under enterprise terms that don't train on your data, and we align on a data-handling agreement before any build starts. We design to your confidentiality obligations and document how data flows.
Will it work with our practice management software?
That's a scoping question we answer honestly in discovery. Some platforms have clean APIs, some need middleware. We map your exact stack during the Money Leak Assessment and only quote what we can actually wire up.
What does it cost?
Every build is quoted as a fixed price before any work starts. The first paid step is the $1,500 Money Leak Assessment, which credits toward the build. Implementation runs through the AI Operations Accelerator, a 30-day engagement.
Find out how many cases slow intake is costing you.
Book a free 15-minute Discovery Call, or tell us your intake bottleneck below and we'll reply within one business day with whether and how we'd fix it.
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